Yes, we are Canadian owned and operated. 100% Canadian!
Our hosting servers are located inside Canada. Our corporate servers are located worldwide to ensure redundancy.
Our headquarter is located in Hamilton, Ontario. Our staff are all over Canada.
Due to high volume of fraud, we carefully review and verify each single order we receive. Due our verification process, setup time may be delay. But don't worry we go review orders 24/7 to ensure you are up and running in no time! Orders can be activated as fast as 15 minutes.
From time to time we may call and verify an order to ensure it isn't fraud. Other than that all our communication to you are done via email.
Unfortunately no refunds will be given once a domain is registered under your name. So please choose your domain carefully ensure no spelling mistakes. Email hosting may be eligble to receive a pro-rated credit to the account up to the manager's discretion
We accept all major credit cards and PayPal.
The most efficient method is to submit a ticket via our Zen Panel.
Although you technically could do that we don't encourage it. If you want to hide your Whois information, we provide Whois Protection free of charge to all our domain orders.
Just go through the search located on our page and the rest is self explainatory.
No, there isn't. However if you are registering on behalf of a business then you may want to use your business details in the Whois records to show the legitimacy of your business.
In order to transfer to domain over you must first Unlock the domain. Once unlocked make sure your Registrant email on the Whois record is up to date so that we could send you verification email regarding the transfer. Finally ask your current registrar to provide you with the EPP code. The EPP code is the authorization code which gives us the permission to transfer the domain over to us. Once you have the EPP code all you have to do is place an Transfer order on our website and then wait for the verification email to arrive to your registrant email box.
Please check out this article on how to get your website setup.
Our complimentary email provides you with 1 email account with 100MB of space free of charge.
Due to the severity nature of Spamming, we limit free account to 20 outgoing email per hour per domain. While paid email hosting have a limit of 200 outgoing email per hour per domain. If you are a paid customer and need to have the limit increased, please send us a ticket. There is no limit on incoming emails.
Not to worry! Our mails servers are equipped with store and forward (or email bagging) technology. What that means to you is in case our mail server is offline for whatever reason, your mails will be stored in our backup mail servers and will be re-delivered to you once the mail server is back online. With it no emails will be loss.
We understand SPAM is ridicuously annoying and it makes working through your legitimate emails impossible. With that in mind, we have introduced Advanced Spam Protection (ASP) to our email hosting. ASP can be added onto your domain so you don't have to pay per account like other providers.